 Contact Us |
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| customerservice@myshape.com | |
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By Phone 1-888-626-0309 TOLL-FREE Monday - Friday 9am-6pm |
 Live Chat |
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| Live chat by LivePerson Monday - Friday 9am-6pm PST |
 Track Order |
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We partner with FedEx and USPS for shipping. |
| Click Here to Track Order | |
Need help? Contact us via Email, Live Chat, Phone, Fax, or Mail.
By Email
Please choose from the list of subjects below to contact us.
Customer Service
Customer Service will respond within 24 hours, 7 days a week.
My Profile
Questions about how to set up your measurements, preferences and shape?
Orders
Questions about an order? Track your order.
Returns
Return an item by logging into your Shop and going to My Account/Order History and complete the process.
Wardrobe
Not finding what you are looking for?
Website
Having trouble with your login or password?
Press
Inspiring Minds Communications
626 564-0163
By Live Chat
Our live chat hours are Monday - Friday, 9am - 6pm PST.
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| Live chat by LivePerson |
By Phone
myShape, Inc. Corporate Headquarters: 626-389-1600
Customer Service Advisors can be reached Monday-Friday, 9 am - 6 pm toll-free at
888 626-0309 and by live chat.
Emails to customerservice@myshape.com are responded to within 24 hours.
By Mail
For questions or comments about myShape, write to us.
myShape Customer Relations
225 South Lake Ave
Suite 1200
Pasadena, California 91101
We are constantly looking at new lines and shopping all markets. If you would like us to consider your merchandise, please email us with the following information:
1. Name of line and type of merchandise
2. Where the line is designed\manufactured
3. Years in business
4. Representative's name, phone number, and email and/or relevant contact information
We plan to have open vendor days in the future. Please let us know if you would like to be added to our list.
