Contact Us
  customerservice@myshape.com
By Phone
1-888-626-0309 TOLL-FREE
Monday-Friday, 9 a.m.-6 p.m.
Live Chat
Live chat by LivePerson
Monday-Friday, 9 a.m.-6 p.m. PST
Track Order
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  Click Here to Track Order

Due to the high demand for our merchandise, occasionally an item you have ordered will be back-ordered or out of stock. You will receive an email with an expected time it will take to get your order to you or an order cancellation if we are not able to source the same item for you. Our Customer Service Advisors will gladly help you select another item or cancel your order at your convenience.

If you have ordered multiple items and a portion of your order cannot be fulfilled, we will ship the available items immediately and fulfill the remainder of your order as the items become available.