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myShape wants to make your return process easy. myShape’s return policy:

1. Returns are accepted within 30 days of the dates of order, in NEW, UNWORN, and UNWASHED condition with original tags.
2. Our online return procedure and shipping back to myShape must be completed for appropriate credit to be issued.*
3. We regret we are unable to accept returns for items marked Final Sale or Last Call.

* Please note: Returns sent without completing our online return process will be charged a handling fee of $10.

For your convenience, we supply pre-paid mailing labels for all returns. All the information you can give us concerning your return is helpful in matching you to great clothes. We are always listening, always learning.

1. Log into your shop.
2. Go to My Account/Order History/Returns
3. Complete return/exchange process.
4. Print confirmation page and add to box.
5. Print label and attach to your box.
6. Drop off at your local post office so we can process your return appropriately.

Return shipping is free for all myShape Members with complete profiles.*

Other customers will have the cost of returning the merchandise to us ($7.00) deducted from any credit due on the return. PLEASE NOTE: Shipping charges are non-refundable.

Credit will be processed upon receipt, inspection and verification of the goods. Your credit may take up to two billing cycles to show on your credit card statement.

You may wish to insure the package with the post office for security, as we do not accept responsibility for packages that we do not ship ourselves.

*Members must have completed their measurements and preferences in their profile and complete the online return process to receive free return shipping.