privacy policy

Our privacy policy describes the practices that apply to the MyShape.com site, including, specifically, the information we collect about you, when and how we collect that information and what may happen to that information. We believe you should know as much as possible about our practices so that you can make an informed decision about the extent of your use of our site. MyShape.com will occasionally update its privacy statement to reflect company and customer feedback.

We never sell or trade email addresses with other companies without your expressed consent. Additionally, no personal information gathered via the MyShape registration process will be sold or shared with any third party. However, aggregate information may be shared with press, advertisers or suppliers (for example, 70% of our users are women).

If you place an order, we will respond to you about it by email. We may also send you emails with special offers, new products and services. If you do not want to receive these additional emails, please let us know by sending us an email.

If you supply us with your telephone number, you may receive calls from us with information regarding orders, new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending us an email.

If you supply us with your postal address, you may receive mailings from us with information on new products and services or upcoming events. If you do not want to receive mail from us, please let us know by sending us an email.

Updating Your Information
Upon your request, MyShape.com will provide you with your customer ID, password or transaction information (e.g., dates of purchases, amounts and merchandise information) and contact information (e.g., name, address, phone number and email address) that we maintain.
Security
MyShape.com is committed to protecting the privacy of your personal information. When we transfer and receive certain types of sensitive information, such as financial information, including your credit card number, name and address, it is encrypted through industry-standard encryption technology known as Secure Socket Layer (SSL). Depending on your browser, this SSL will have encryption keys of up to 128 bits. Only parties responsible for processing your order have access to your credit card and bank information.
Cookies
MyShape.com uses cookies to record session information, such as items that consumers add to their shopping bag. Cookies are a collection of information stored by your browser on your computer. You must have cookies enabled in order for you to be able to perform many of the general functions on the website. With cookies enabled, the MyShape.com website will have the capacity to deliver a more customized and complete shopping experience to track visits from our affiliates or partners and to enable the use of our shopping bag. For instance, MyShape.com uses cookies to deliver content specific to your interests and save your password so you don't have to re-enter it each time you visit our site.
Links to Other Sites
MyShape.com may occasionally contain links to other sites. Please be aware that MyShape.com is not responsible for the privacy practices of these other sites. We encourage you to be aware when you are leaving our site and to read the privacy statements of every website that collects personally identifiable information. This privacy statement applies solely to the MyShape.com website.
Notice of Changes
MyShape.com's privacy policy is subject to change without notice. At any time, you may visit our website to view the current policy.
Questions?

If you have any questions regarding our privacy practices, please email us your questions. We can also be reached by regular mail at:

Privacy Officer
MyShape.com
225 South Lake Avenue
Suite 1200
Pasadena, California 91101